Tech TroubleShooters

Cyber Security

Cloud Solutions

🌐 Stress-Free Websites, Hosting & Domain Management

At Tech TroubleShooters, we don’t just design your website and leave you to manage it — we take care of everything. Every package includes ongoing maintenance, security updates, and content changes, so your site stays secure, up-to-date, and worry-free.

Need something updated? Just send us a message, email, or give us a call, and we’ll schedule it promptly — often the same day. No confusing tools, no tricky coding, no technical stress.

We build custom websites for businesses, individuals, and community organisations, with solutions tailored to fit your needs and budget.

🔑 What’s Included:

• 🔒 Strong security with firewalls, malware protection, and automated scans

• 🔄 Regular updates, patching, and proactive maintenance included in every package

• 💾 Automated backups and monthly reports for peace of mind

• 🌐 Full domain and DNS management to handle all the tricky setup

• ⚡ Fast, reliable hosting optimised for your site’s performance

• 🖥️ Flexible designs that grow with your business or project

With Tech TroubleShooters, your website is always managed, secure, and cared for — leaving you free to focus on what you do best.

Backup & Recovery

At Tech TroubleShooters, we design custom backup and recovery solutions for both businesses and home users, built around your budget, compliance obligations, and risk tolerance. We strongly prioritise data sovereignty, keeping all backups securely stored in Australia and fully encrypted to protect your sensitive data and meet Privacy Act, Essential Eight, HIPAA, and NSQHS standards.

Following best practices like the 3-2-1 backup strategy, we provide:

• Encrypted, Australian-hosted cloud backups and secure on-premises storage (including NAS devices)

• Optional cold/offsite storage to safeguard against fire, theft, or disasters

• Flexible scheduling and reporting (daily, weekly, monthly)

• Quarterly recovery testing as an optional service

• Specialised data recovery for clients without an active backup solution, even from damaged or failed devices

Whether you’re protecting family memories or critical business systems, we deliver a cost-effective, Australian-first backup solution that keeps your data secure, encrypted, and always recoverable.

🌐 Networking & Infrastructure Solutions

At Tech TroubleShooters, we deliver end-to-end networking services for everything from home networks with automation to single-office setups and complex multi-site environments. Whether you need a new network built, existing infrastructure upgraded, troubleshooting support, or stronger security, we’ve got you covered.

We design, install, and manage wired and wireless networks, firewalls, and security systems to ensure your technology runs smoothly, securely, and scales with your needs.

🔑 What We Offer:

• 🛠️ Network design, installation, and configuration

• 📶 Wired and wireless networking, including firewall setup and management

• 🏠 Home networks with smart automation

• 🏢 Small office to enterprise-grade multi-site solutions

• 🔒 Network security audits, segmentation, and hardening

• 🌐 Remote access and VPN solutions

• 🧰 Troubleshooting and diagnostics to resolve issues quickly

From secure home Wi-Fi to robust business networks, Tech TroubleShooters makes sure your connectivity is reliable, secure, and built for growth.

24/7 Remote Support

Tech TroubleShooters provides round-the-clock remote IT support to keep your systems running smoothly at all times. Our clients have full access to support 24/7, with no extra fees for after-hours or weekend assistance.

We’re here when you need us — whether it’s resolving urgent technical problems, applying updates, or guiding your team through IT challenges.

For businesses looking for an extra layer of protection, we also offer optional proactive monitoring services. This lets us keep a close eye on your systems, detect issues early, and prevent disruptions before they happen.

With fast response times and a focus on minimising downtime, we make sure your technology works seamlessly so you can focus on running your business.

IT Consulting